Frequently Asked Questions

Our star maps are astronomically accurate. We use professional-grade stellar catalogues — the same data sets referenced by observatories and planetariums worldwide — to calculate the precise positions of stars, constellations, the Milky Way, and other celestial bodies as they appeared from your chosen location at your chosen date and time.

We offer three standard print sizes: 30 x 40 cm (approx. 12 x 16 inches), 50 x 70 cm (approx. 20 x 28 inches), and 70 x 100 cm (approx. 28 x 40 inches). All sizes are available as premium posters and stretched canvases. Digital downloads are provided in high resolution.

Most printed orders arrive in 5–9 business days, including production and tracked delivery. Digital downloads arrive in less than 5 minutes.

Absolutely. Every star map includes customizable text fields for title, date, location, coordinates, and a personal message. Our editor lets you preview all changes in real time. No extra charge for customization.

Our posters are printed on 200gsm museum-grade fine art paper with a rich glossy finish and archival pigment inks rated for 75+ years. The paper is acid-free and FSC-certified. Canvas prints use premium 340gsm poly-cotton canvas on solid pine frames.

Yes, we ship worldwide with tracked delivery — including the United States, United Kingdom, Europe, Canada, Australia & New Zealand, Japan, Singapore, the United Arab Emirates, Hong Kong, China, Brazil, Mexico and India, plus most other countries. Production happens through our trusted print partner network at the hub closest to you, so orders land quickly. Customs duties, where applicable, are the responsibility of the recipient. Every print is packaged in rigid mailers for safe delivery.

If your print arrives damaged or defective, contact us within 30 days with photos and your order number. Because every piece is personalized and made to order, it cannot be returned, exchanged or refunded for change of mind — but damage, defects and production errors are always covered with a free replacement.

Digital star maps are delivered as high-resolution PDF and JPEG files at 300 DPI. Files include bleed and crop marks for professional printing, plus a clean version for home printing.

Yes! Our interactive editor shows an accurate live preview as you design. Change the date, location, style, and text, and see results instantly. What you see is what you get.

Star maps are one of the most thoughtful gifts you can give — perfect for anniversaries, birthdays, weddings, new babies, memorials, graduations, or any milestone. Each map is unique to a specific moment and place.

We offer classic dark sky, light modern, minimalist line-art, and seasonal palettes. Each can be customized with accent colors, constellation visibility, grid lines, and Milky Way overlay.

Our poster prints fit standard frame sizes (30x40, 50x70, 70x100 cm). We recommend a simple black or natural wood frame with glass. Canvas prints arrive ready to hang on a wooden frame.