Delivery
Shipping & Delivery
Everything you need to know about how your star map gets from our studio to your doorstep.
Estimated Delivery Times
When will my order arrive?
Every star map is custom-made to order. Please allow 1 to 3 business days for production before your order ships.
Always
Free shipping worldwide
Production
1 – 3 business days
Shipping
Tracked courier, signed delivery
| Destination | Delivery time | Standard Shipping |
|---|---|---|
🇺🇸 United States Printed locally · USPS / FedEx tracked | 3 – 7 business days incl. 1–2 day print | Free |
🇬🇧 United Kingdom Printed in UK · Royal Mail tracked | 3 – 5 business days incl. 1–2 day print | Free |
🇪🇺 European Union Printed in DE / NL / ES · DHL / PostNL tracked | 3 – 7 business days incl. 1–2 day print | Free |
🇨🇦 Canada Printed in CA / US · Canada Post tracked | 5 – 8 business days incl. 1–2 day print | Free |
🇦🇺 Australia & New Zealand Printed in AU · Aus Post / NZ Post tracked | 5 – 10 business days incl. 1–2 day print | Free |
🇯🇵 Japan Printed in JP · Sagawa / Japan Post tracked | 5 – 8 business days incl. 1–2 day print | Free |
🇮🇳 India Printed in IN · Delhivery / BlueDart tracked | 5 – 9 business days incl. 2–4 day print | Free |
🌍 Rest of World Printed from nearest hub · DHL / FedEx tracked | 7 – 14 business days incl. 1–3 day print | Free |
No minimum order. We cover standard delivery to 80+ countries on every poster, canvas, and gift. Delivery estimates reflect production plus tracked shipping through our print-on-demand partners (Gelato, Prodigi, Qikink) and exclude customs delays where applicable.
Digital download orders are delivered instantly via email — no shipping required.
Order Tracking
Track your order every step of the way
Every order ships with a unique tracking number. As soon as your star map leaves our studio, you will receive an email with your tracking link.
You can also check the status of your order at any time by logging into your account.
Order Confirmed
We receive your order and begin production
In Production
Your star map is printed and quality-checked
Shipped
Tracking number sent to your email
Delivered
Your star map arrives at your doorstep
Carefully packed
Every print is secured in rigid mailers to ensure it arrives in gallery-ready condition.
Packaging
How we package your print
We take the same care in packaging as we do in printing.
Poster Prints
Posters are placed flat between acid-free tissue paper, secured in rigid cardboard mailers with a protective cellophane sleeve.
Stretched Canvases
Canvas prints are corner-protected with foam guards, wrapped in bubble wrap, and placed in a custom-fit double-walled box.
Digital Downloads
Digital files are delivered instantly to your inbox with high-resolution PDF and JPEG files.
Returns & Refunds
Our satisfaction guarantee
Damaged or defective prints
If your print arrives damaged, contact us within 14 days for a free replacement. Email us a photo and your order number.
Wrong order received
We will ship the correct order immediately and cover return shipping costs.
Custom-made products
Custom star maps cannot be returned for change of mind. Please use our free preview tool before ordering.
Need help?
If something is not right, please reach out. Our team is committed to making it right.
Ready to order your star map?
Free shipping on qualifying orders. Tracked delivery worldwide.
Create Your Star Map