Privacybeleid

The data controller responsible for processing your personal data is:

We collect and process the following categories of personal data:

Order Information

When you place an order, we collect your name, email, shipping address, billing address, and payment information.

Account Data

If you create an account, we store your name, email, and order history.

Design Data

When you create a star map, we collect the date, time, location, and personalization text.

Analytics & Usage Data

We collect anonymous usage data including pages visited, browser type, and device type.

Communication Data

When you contact us, we store the contents of your message and contact details.

We use your data for order processing, shipping notifications, customer support, analytics, marketing (with consent), legal compliance, and fraud prevention.

We share personal data with the following processors, strictly for the purposes listed: Razorpay and PayPal for payment processing, Gelato and Qikink for order fulfilment and shipping, Brevo for transactional and marketing emails, Google Analytics for traffic measurement, and Meta Pixel for advertising attribution. For transfers of EU resident data outside the EEA, we rely on the European Commission's Standard Contractual Clauses.

You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent.

Contact [email protected] to exercise your rights. We respond within 30 days.

Our website uses essential, functional, and analytics cookies.

You can manage cookie preferences through your browser settings.

We implement appropriate technical and organizational measures to protect your data. All data is encrypted using TLS/SSL.

Order records are retained for 7 years to comply with Indian tax and GST record-keeping requirements. Account and email marketing preferences are retained until you request deletion. Analytics data is retained for 14 months, after which it is anonymised or deleted.

Als u inwoner bent van Californië, heeft u aanvullende rechten op grond van de California Consumer Privacy Act (CCPA) en CPRA, waaronder het recht om te weten welke persoonlijke informatie wij verzamelen, het recht om uw persoonlijke informatie te laten verwijderen en het recht om u af te melden voor de verkoop of het delen van persoonlijke informatie voor contextoverschrijdende gedragsgerichte reclame.

Wij verkopen uw persoonlijke informatie niet voor geld. Wij delen wel advertentie-identificatoren met Meta Pixel en Google Ads voor meting en retargeting; volgens de CCPA geldt dit als 'delen' voor contextoverschrijdende gedragsgerichte reclame. U kunt zich afmelden door de categorie Marketing te weigeren in onze cookie-banner, of door een e-mail te sturen naar [email protected] met als onderwerp 'Do Not Sell or Share My Personal Information'.

Wij verzamelen niet bewust persoonlijke informatie van kinderen jonger dan 16 jaar.