Prawne
Polityka prywatności
Your privacy matters to us. This policy explains how we handle your data.
Last updated: March 2026
1. Data Controller
The data controller responsible for processing your personal data is:
Stars In Hands
Wave Estate, Sector-85, 303, 3rd Floor, Tower T
Sohana, SAS Nagar (Mohali), Punjab 140308, India
Email: [email protected]
2. What Data We Collect
We collect and process the following categories of personal data:
Order Information
When you place an order, we collect your name, email, shipping address, billing address, and payment information.
Account Data
If you create an account, we store your name, email, and order history.
Design Data
When you create a star map, we collect the date, time, location, and personalization text.
Analytics & Usage Data
We collect anonymous usage data including pages visited, browser type, and device type.
Communication Data
When you contact us, we store the contents of your message and contact details.
3. How We Use Your Data
We use your data for order processing, shipping notifications, customer support, analytics, marketing (with consent), legal compliance, and fraud prevention.
4. Third-Party Services
We share personal data with the following processors, strictly for the purposes listed: Razorpay and PayPal for payment processing, Gelato and Qikink for order fulfilment and shipping, Brevo for transactional and marketing emails, Google Analytics for traffic measurement, and Meta Pixel for advertising attribution. For transfers of EU resident data outside the EEA, we rely on the European Commission's Standard Contractual Clauses.
5. Your Rights (GDPR)
You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent.
Contact [email protected] to exercise your rights. We respond within 30 days.
6. Cookies
Our website uses essential, functional, and analytics cookies.
You can manage cookie preferences through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to protect your data. All data is encrypted using TLS/SSL.
8. Data Retention
Order records are retained for 7 years to comply with Indian tax and GST record-keeping requirements. Account and email marketing preferences are retained until you request deletion. Analytics data is retained for 14 months, after which it is anonymised or deleted.
Prawa konsumentów z Kalifornii (CCPA)
Jeśli jesteś mieszkańcem Kalifornii, przysługują Ci dodatkowe prawa na mocy kalifornijskiej ustawy o ochronie prywatności konsumentów (CCPA) oraz CPRA, w tym prawo do informacji o tym, jakie dane osobowe zbieramy, prawo do usunięcia Twoich danych osobowych oraz prawo do rezygnacji ze sprzedaży lub udostępniania danych osobowych na potrzeby reklamy behawioralnej między kontekstami.
Nie sprzedajemy Twoich danych osobowych za pieniądze. Udostępniamy jednak identyfikatory reklamowe Meta Pixel i Google Ads w celu pomiarów i retargetingu; zgodnie z CCPA stanowi to 'udostępnianie' na potrzeby reklamy behawioralnej między kontekstami. Możesz zrezygnować, odrzucając kategorię Marketing w naszym banerze plików cookie lub wysyłając e-mail na adres [email protected] z tematem 'Do Not Sell or Share My Personal Information'.
Nie zbieramy świadomie danych osobowych od dzieci poniżej 16 roku życia.
9. Contact for Privacy Concerns
Contact [email protected] for questions about this policy.
You have the right to lodge a complaint with a supervisory authority.