Politique de confidentialité

The data controller responsible for processing your personal data is:

We collect and process the following categories of personal data:

Order Information

When you place an order, we collect your name, email, shipping address, billing address, and payment information.

Account Data

If you create an account, we store your name, email, and order history.

Design Data

When you create a star map, we collect the date, time, location, and personalization text.

Analytics & Usage Data

We collect anonymous usage data including pages visited, browser type, and device type.

Communication Data

When you contact us, we store the contents of your message and contact details.

We use your data for order processing, shipping notifications, customer support, analytics, marketing (with consent), legal compliance, and fraud prevention.

We share personal data with the following processors, strictly for the purposes listed: Razorpay and PayPal for payment processing, Gelato and Qikink for order fulfilment and shipping, Brevo for transactional and marketing emails, Google Analytics for traffic measurement, and Meta Pixel for advertising attribution. For transfers of EU resident data outside the EEA, we rely on the European Commission's Standard Contractual Clauses.

You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent.

Contact [email protected] to exercise your rights. We respond within 30 days.

Our website uses essential, functional, and analytics cookies.

You can manage cookie preferences through your browser settings.

We implement appropriate technical and organizational measures to protect your data. All data is encrypted using TLS/SSL.

Order records are retained for 7 years to comply with Indian tax and GST record-keeping requirements. Account and email marketing preferences are retained until you request deletion. Analytics data is retained for 14 months, after which it is anonymised or deleted.

Si vous résidez en Californie, vous bénéficiez de droits supplémentaires en vertu du California Consumer Privacy Act (CCPA) et du CPRA, notamment le droit de savoir quelles informations personnelles nous collectons, le droit de supprimer vos informations personnelles et le droit de refuser la vente ou le partage d'informations personnelles à des fins de publicité comportementale inter-contextuelle.

Nous ne vendons pas vos informations personnelles contre de l'argent. Nous partageons toutefois des identifiants publicitaires avec Meta Pixel et Google Ads à des fins de mesure et de reciblage ; au regard du CCPA, cela constitue un 'partage' pour la publicité comportementale inter-contextuelle. Vous pouvez vous y opposer en refusant la catégorie Marketing dans notre bandeau cookies, ou en envoyant un courriel à [email protected] avec l'objet 'Do Not Sell or Share My Personal Information'.

Nous ne collectons pas sciemment d'informations personnelles auprès d'enfants de moins de 16 ans.